RMA-Request (Return Material Authorization)

Please use our RMA form for returned goods (warranty processing). To help us process your return properly and efficiently, please use the form below.

Check RMA status

After we have received your information and your request has been processed by our support, an RMA number will be sent to you. You can check the current status of the RMA request, by using the button shown below.

Please note that we can only accept and
process returns that include a RMA form.

We are gladly available for any questions.

T: +49 (0) 60 58 91 638 - 10
F: +49 (0) 60 58 91 638 - 29

Mon-Thu: 08:00-12:00 and 13:00-17:00 (CET)
Fri: 08:00–12:00 and 13:00-15:30 (CET)
Sat. and Sun.: closed