Payments & Invoices
Accounting Issues
Have you noticed a payment to us and wish to learn more information as to the reason why or how? If you have discovered a direct debit by Solarfox® or a payment service provider ADYEN or PAYPAL, then, the most likely cause was made on the basis of a created subscription or from the purchase of an item from our web shop. Please use the form provided if you wish to request an invoice.
If you have accidentally made a double payment or have been debited twice, please complete the following form and send it to shop@solar-fox.com
The payment reference (EREF) consists of 16 characters.
Example: "LB94ZFTA943LV834"
