Changeover to the new Solarfox Portal

Shutdown of Solarfox Online Management Version 3.0

Solarfox Online Management 4.0: Even more intuitive, powerful and flexible

We are pleased to announce that the new Solarfox Online Management 4.0 is now available. After several years of intensive development, the platform has rebuilt from the ground up, improving all technical aspects and visually modernised to provide you with more control to manage your Solarfox displays even more efficiently.

And most importantly: operation has been significantly simplified and now allows for more in-depth customisation of your content – especially for applying changes quickly to multiple areas at once using our newly introduced Template Manager feature.

The new version offers you:

✔ A modern, clearly structured user interface

✔ Greatly improved stability and performance

✔ Easier customisation of templates and themes

✔ Greater flexibility for individual settings

The conversion will take place gradually for all customers.

Discontinuation of the SC200 and SC1000 display models as of 1. March 2026

First, please check whether you are using an SC200 or SC1000 display model device.

Devices in these series require a hardware upgrade via our retrofit package.
Further information can be found in the explanation below.

EOL of Solarfox displays with SC200 or SC1000 control computer

After many years of reliable service, the SC200 and SC1000 models will be taken out of service on 1. March 2026 (EOL – END OF LIFE). The reason for this is not only the lack of compatibility with the new Solarfox Online Management 4.0, but also the fact that the chip manufacturer will no longer be providing security updates after this date. This may result in an increased security risk if the devices continue to be used.

Please note:

Depending on when the system is upgraded to version 4.0, functional restrictions may occur even before the above date. Once your system has been migrated and the security updates officially expire, both display model series will no longer be usable.

We offer a retrofit package for Solarfox displays with SC1000 control computers.

For older devices with SC200 control computers (2011-2015), partial replacements is not advisable due to the age of all components.

Our team will be happy to assist you in selecting a suitable replacement device and with the conversion.

Solution for Solarfox displays with SC200 or SC1000 control computer

If your device is one of the affected models, please contact our sales team and have the SFD serial number of the relevant display ready. We will check your device based on this serial number and provide you with a customised quote for the appropriate retrofit upgrade.

After the hardware upgrade, you can continue to use your existing configuration without any changes. All currently configured content, settings and data will be retained, so no new reconfiguration is required except for the setup of the replacement device.

At the same time, you will benefit from the new features of the new online management system and will be able to make full use of them in future.

You can reach our sales team by email at sales@solar-fox.com or by telephone on +49 6184 2090551.

Note on port forwarding

Please ensure that the Solarfox display has access to the following IP addresses in the respective network. If a firewall is in place, the appropriate permissions must be granted.

1) 49.13.48.24 – Port: TCP80, TCP443 – show.solar-fox.com / portal.solar-fox.com
2) 49.13.28.92 – Port: TCP80, TCP443 – status.solar-fox.com
3) 49.13.52.248 – Port: TCP80, TCP443 - firmware.solar-fox.com

The following URLs are called up from the display: https://show.solar-fox.com & https://portal.solar-fox.com